Law includes any law, statute, regulation, ordinance, authorisation, ruling, judgement and any other order or decree of any Governmental Agency in any jurisdiction;
National Privacy Principles means those National Privacy Principles incorporated into the Privacy Act by the Privacy (Private Sector Amendments) Act 2000 (Cth);
Office of the Australian Information Commissioner means the Australian Government Agency acting as the national data protection authority established under the Australian Information Commissioner Act 2010 (Cth);
Privacy Act means the Privacy Act 1988 (Cth) as amended from time to time; and,
Website means geelonglegal.com, geelonglegal.com.au, and geelong.legal.
We are committed to protecting your privacy and the responsible handling of personal, sensitive information as defined in the Privacy Act. We abide by the relevant Australian legislation and regulations including the Australian Privacy Principles contained in the Privacy Act which govern the collection, use, handling and disclosure of personal, and sensitive information.
By using our Website, you agree that:
- The Website is accessible from anywhere in the world, and your personal information will be sent to and used in Australia, and potentially other countries, regardless of where you are accessing the Website;
- You will comply with the Privacy Act, the National Privacy Principles and all other laws and regulations in Australia that protect personal and sensitive information as it may be relevant and otherwise apply in the legal industry.
Collection of Personal Information
What is Personal Information?
Personal information is information or opinion, in any form and whether true or not, from which an individual’s identity is apparent or may be reasonably ascertained from the information or opinion. The nature of personal information collected by us generally comprises an individual’s name and contact details (including, address, phone number, and email). This may include sensitive information which is given a higher level of protection under the Privacy Act.
Information provided by third parties may also be obtained in order for us to best provide you with our services. We will not collect personal or sensitive information unless it is necessary to provide you with our services. We will destroy personal information when it is no longer required for services being offered by us.
Information we collect via email
If you contact Geelong Legal via email or via a form on our Website, we will receive your email address, and may track your IP address as well as the information you send to us to help resolve your query. We will keep records of our communications with you, including any complaints that may be received.
Information we collect via technology
By using the Website, you agree and acknowledge that the Website is hosted in Melbourne, Australia, and that it may also operate from time to time through servers located in a number of countries around the world. If you live in a country with data protection laws, the storage of your personal data may not provide you with the same protections as you enjoy in your home country. By submitting your personal information, you agree to the transfer of your personal information to, and storage and processing of your personal information in, any such countries and destinations.
Log and Usage Data
Our servers (including third party servers) automatically record information (“Log and Usage Data”) created by your use of the Website, which again helps us to improve our service. Log and Usage Data may include information such as your IP address, browser type, the referring domain, pages visited, access times, your mobile carrier, and search terms. Other actions, such as interactions with our Website and advertisements, may also be included in Log and Usage Data.
We may keep track of how you interact with links available on the Website including third party services and clients by redirecting clicks or through other means. We may share aggregate click statistics such as how many times a particular link was clicked on.
Cookies are small pieces of data, stored in text files that are stored on your computer or other device when websites are loaded in a browser. They are widely used to remember your preferences, either for a single visit (through a ’session cookie’) or for multiple repeat visits (using a ‘persistent cookie’). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as ‘first party cookies’), or by other websites who serve up content on that site (‘third party cookies’).
How we use information from Website users
- You have authorised the disclosure; and
- If we reasonably believe that the use or disclosure is reasonably necessary to prevent, detect, investigate, and prosecute breaches of Australian Law.
How we protect information of Website users
To help protect your personal information any loss, misuse, unauthorised access or disclosure, we use reasonable security measures to protect your personal information by using physical, electronic and managerial security methods, such as data encryption and server firewalls. We cannot guarantee that our Website is 100% secure, and it is possible that unauthorised access, hacking, data loss or other breaches may occur which we cannot control.
If you have any concerns or complaints about the way we have dealt with your personal information, please contact us by sending an email to [email protected]. We would appreciate the opportunity to resolve the issue with you. Otherwise, you may lodge a formal complaint with the Office of the Australian Information Commissioner with your concerns.